Customer Reports

Previous Topic: Report Types

ServiceCEO's Customer reports display information about your customers. These reports include:

Name

Description

Report Type

Alert Activity

Displays all alerts for a given date range by customer and alert type.

Crystal Report

Birthday and Anniversary

Generates a list of all customers with a birthday or service anniversary (based on the Entered Date) within your defined date range.

Crystal Report

Credit Card Expiration

Generates a listing of all customers whose credit card expires within your defined date range.

Crystal Report

Customer Listing

Generates a list of all customers and their essential contact information (name, organization and phone numbers). You can generate a listing of all corporate customers and/or individual customers.

Active Report

Location Access Details

Generates a listing of customers with their essential data and the values in their Alarm Code and Access fields as defined in the Address Information dialog box.

Active Report

Marketing Module

Generates printed mailing labels, conducts mail merges, and exports contacts to Microsoft® Excel®. See the Demographic Filters section for an explanation of the filters in this report.

Active Report

Notes

Generates a list of all customer notes in your date range. You can also include system notes - notes generated by ServiceCEO.

Crystal Report

On-Site Equipment Warranty Expiration

Generates a list of all equipment warranties expiring within your defined date range.

Crystal Report

Service Contract Expiration

Generates a list of all service contracts expiring within your defined date range.

Crystal Report

To learn how to print and/or preview these reports, see the Printing/Previewing Reports section.

Next Topic: Scheduling Reports

Back to Reports Table of Contents

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