For
a printable version of the Reporting topics, click here: http://ws4.insightdirect.com/Download/Website/docs/Crystal_Reports.pdf
Previous Topic: Entering the Crystal License Code
There are two types of reports in ServiceCEO:
Active
Reports. Indicated by
, these reports are default
ServiceCEO system reports. These
reports cannot be customized.
Crystal
Reports. Indicated by
, these reports are built
using Crystal Reports®.
If you have purchased an Integrated Crystal Reports Designer License,
you can edit the structure and format of these reports.
Next Topic: Customer Reports
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