Keeping your data secure is essential, which is why security is an extremely important element of ServiceCEO. The ServiceCEO user security system allows you to clearly define what information can be viewed, modified, or entered by each user with access to the application.
The ServiceCEO administrator can set access rights (user names and passwords) and permissions for all other users. In other words, the administrator determines not only who has access to ServiceCEO but also who access to the application's individual features.
To access the security section, log on as the Administrator and selecting Tools > Options > Security. User Access Rights dialog box appears. The dialog box has two subsections:
Groups - A grouping of users with identical security access rights. See the Managing User Groups section.
Users - The individual people who will be accessing the system. See the Managing Users section.
Users are assigned to groups, and security rights and access levels are assigned to the groups.
On both the Groups and Users tabs, you can display all of the users that are currently connected to the application by clicking Show Connected Users. The Connected Users dialog box appears.
This dialog box displays all of the users that are connected to the system.
To disconnect a user, select their name and click Disconnect. The user will be immediately disconnected from ServiceCEO.
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See Also:
Managing User Groups
Security Rights Table
Managing Users