Tip:
The connection information for the server is displayed on the last page of the Database Setup Wizard.
For a printable version of the Installation Guide, click here: http://ws4.insightdirect.com/Download/Website/docs/Installation_Guide_6-1.pdf
Previous Topic: Network Configuration Overview
In order to connect your client computers Any computer running ServiceCEO that is not hosting the ServiceCEO database. All client computers must connect, via a network, to the server in order to see the ServiceCEO database. to the server computer The computer hosting the ServiceCEO database. As opposed to a "client" computer, which is a user computer connecting to the ServiceCEO database on the server computer. over a Local Area Network (LAN) Short for Local Area Network. A computer network that spans a relatively small area. Most LANs connect workstations and personal computers., you must point all clients at the server computer The computer hosting the ServiceCEO database. As opposed to a "client" computer, which is a user computer connecting to the ServiceCEO database on the server computer.. This is done with the Database Connection tool.
Double-click the ServiceCEO icon on your desktop. The Database Connection dialog box appears.
Type the name of your server into the Server field. Alternatively, you can use the server's IP Address A numeric identifier used by computers to transmit and receive information over a network (such as the Internet). IP addresses are displayed as four numbers separated by periods; for example, 7.155.23.211 is a valid IP address..
Type ServiceCEO in the Database drop-down list.
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Click OK. The database will open.
If you would rather configure your network connections manually via ODBC Short for Open DataBase Connectivity. ODBC is a standard database access method developed by Microsoft®. ODBC enables access to any data from any application, regardless of which database management system (DBMS) is handling the data., please read the Connecting ServiceCEO via ODBC topic.
If, for whatever reason, you need to connect to another ServiceCEO database, you can run the Database Connection tool from within ServiceCEO.
Select File > Database Connection. The Database Connection dialog box appears.
Type the name of your server into the Server field.
Type ServiceCEO in the Database drop-down list.
Click OK. The connection to the current database will close. ServiceCEO will open, connected to the new database. You will need to log in to the new database.
Next Topic: Troubleshooting a Local Network Configuration