Reservicing Jobs

A Reserviced job is designed to duplicate inadequate or invalid service by duplicating the original job without charging the customer for this work. A reserviced job is normally only created only after a complaint has been made about the quality of a past job.

1. Select the job you want to reservice from the customer's Jobs tab.

2. Click the Reservice button.  A new job appears, identical to the selected job except that the date of the new job defaults to the day it is created and all charges default to zero.

3. Make any necessary edits to the reserviced job. See the Editing Jobs section for details.

4. Click Save and Close.

See Also: Customers Jobs Tab