Troubleshooting the API

If you installed .NET 2.0 before you installed IIS, you may receive a “Failed to access IIS metabase” error.

You will need to repair your ASP.NET installation and set up the appropriate ISAPI extension mappings.

To do so, follow these steps:

1. Open the Control Panel.

2. Open Add/Remove Programs.

3. Scroll down and select .NET Framework 2.0.

4. Click Change/Remove. The Maintenance Mode dialog box appears.

5. Select Repair.

6. Click Next. Follow all of the prompts.

If the above steps did not work, try the following:

1.  Select Start > Run. The Run dialog box appears.

2. Type C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis -i

3. Press OK. A command window appears, and your ASP.NET installation will be repaired.

When complete, your API connection should work normally.

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