For a printable version of the Customer Web Access topics, click here: http://ws4.insightdirect.com/Download/Website/docs/Customer_Web_Access.pdf
Previous Topic: Log in to Customer Web Access
The My Account page displays all of the customer's information as recorded in ServiceCEO.
From the My Account page, the customer can perform two actions:
Clicking the edit account information link from the My Account page displays the Editing My Account page.
From this page, the customer can edit their phone numbers and/or e-mail address. Clicking Submit Changes will update their record within ServiceCEO.
Clicking the change password link from the My Account page displays the Change Password page.
Here, the user can change their password from the system-generated password (consisting of random characters like "rkjghewk") to something they will remember.
Next Topic: The Upcoming Jobs Page
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