Editing web.config

To ensure that the Mobile Tech Access can contact your database server, you will need to edit the web.config file.

  1. Open the web.config file (located in the C:\Inetpub\wwwroot\MobileTech directory) in Notepad.

Note!

Note:
To open the file in notepad, right-click the web.config file and select
Open With.... An Open With dialog box appears. Select Notepad from the file list and click OK. Alternatively, to open Notepad itself, select Start > Programs > Accessories > Notepad.

  1. Change "localhost" in the <add key="CoreDBServer" value="localhost" /> line to reflect the name OR IP address of your server that hosts the ServiceCEO database.
    For example: <add key="CoreDBServer" value="FILESERVER\ServiceCEO" />

  2. Verify that the <add key="CoreDBName" value="ServiceCEO" /> line appears exactly as displayed.

  3. If you are using a device that uses a WAP browser to access the Internet, you will not be able to enter decimal points correctly due to a WAP limitation with ServiceCEO. Thus, you need to make the following changes in the web.config file:

  4. Save your changes.

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